These Terms and Conditions constitute the agreement between you and us regarding use of the pq999 platform. Please read them in full before registering.
pq999 (hereinafter referred to as the "Platform", "we", "us") is an internationally licensed online gaming platform offering a wide range of gaming services to users in Bangladesh. These Terms and Conditions ("Terms") pq999 Applies to use of the website and mobile application.
These Terms have been prepared in Bengali so that all Bengali-speaking members can easily understand them. In the event of any conflict with the English version, the English version shall prevail for legal purposes.
From the date these Terms take effect, you pq999By using any service on or creating an account, you confirm that you have read and agreed to all of these Terms. If you do not agree, please pq999 Refrain from use.
pq999You must be at least 18 years old to create an account. We may request proof of identity for age verification at any time. Registration by minors is strictly prohibited, and any such account will be closed immediately.
Each person may register only one account. If the same individual or family members create multiple accounts, all accounts will be suspended and any funds may be forfeited.
Providing false information during registration is strictly prohibited. If false information is detected, the account will be immediately suspended.
pq999 We may request a copy of your national ID, passport, or driving license for KYC (Know Your Customer) verification at any time. Failure to complete verification within the specified period may result in your withdrawal being placed on hold.
pq999accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is BDT 100 and the maximum single deposit is BDT 50,000. Deposits are typically credited to your account within 2–5 minutes.
Your account must be fully verified before making a withdrawal. The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 15 minutes to 24 hours. Additional verification may be required for large withdrawal amounts.
New members can receive a 100% Welcome Bonus on their first deposit. A minimum deposit is required, and wagering requirements must be completed within the specified timeframe.
Each bonus comes with wagering requirements (typically 20–35x the bonus amount). Winnings from a bonus cannot be withdrawn until the wagering requirements are met. Wagering contribution rates may vary by game.
pq999All games use internationally audited RNG (Random Number Generator) technology, ensuring every outcome is completely random and never predetermined. Third-party auditors regularly verify the fairness of our games.
Each game has specific minimum and maximum bet limits, clearly displayed in the game interface. For Sports Betting, odds and limits may vary depending on the situation.
If the outcome of any game is uncertain due to server downtime or a technical issue, the bet will be considered void and the wagered amount will be refunded. pq999 Not liable for any losses arising from technical errors.
We use advanced technology to monitor suspicious activity. We reserve the right to take legal action upon detection of any fraud. pq999 reserves.
Any member may request account closure at any time through Customer Support. You will have the opportunity to withdraw your verified balance before the account is closed.
For the following reasons pq999 May suspend or close an account:
Inactive accounts may be charged a maintenance fee of BDT 50 per month after 24 months of inactivity.
pq999 We are committed to protecting your personal data. All information is secured using 256-bit SSL encryption and is never sold to third parties.
However, information may be shared in the following cases:
To learn more, visit our Privacy Policy Read.
pq999 We believe gaming should be fun, not a source of stress or financial hardship. We take Responsible Gaming seriously and are committed to helping members build healthy gaming habits.
If you feel that you or someone close to you may have a gambling problem, please contact our Responsible Gaming View page.
For any dispute or complaint, please contact our customer support team first. We aim to provide an initial response within 48 hours.
pq999The final decision is binding; however, the right to appeal to the international gaming licensing authority is reserved.
pq999 We reserve the right to update these terms and conditions at any time. Members will be notified of significant changes in advance via email or platform notification.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend visiting this page regularly.
If you have any questions or comments about these Terms and Conditions, please reach out to our 24/7 customer support team.
We take all feedback and complaints seriously and are committed to being there for you every step of the way.
Pq999 doesn't just set rules — every rule is designed with your protection and satisfaction in mind.
Your account and financial information are fully protected with 256-bit SSL encryption and two-factor authentication.
Pq999 operates under an internationally recognized gaming license, guaranteeing fair and legitimate gaming for all users.
Deposits are processed in 2–5 minutes and withdrawals within 15 minutes to 24 hours. No worries about payments.
Get help in Bengali whenever you need it. Our experienced support team is available 24 hours a day, 7 days a week.
Every term and condition is written in plain, clear language. No hidden clauses — what's written is what applies.
Deposit limits, self-exclusion, and cooling-off periods — all the tools you need to stay in control of your gaming are right here.