Pq999 places the highest priority on protecting your personal information. This document transparently explains what we collect, why we collect it, and how we keep it safe.
We collect various types of information when you open an account and use pq999. This is done solely to improve your experience and ensure the security of the platform.
When you create an account on pq999, we collect the following information:
During financial transactions, we store your payment method details, transaction amount and time, and partial banking or mobile banking account information. Full card numbers and PINs are never stored.
Pq999 uses your information for clearly defined, transparent purposes. No data is ever sold to advertising third parties or shared without your consent.
| Purpose of Use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile number | Contractual Requirements |
| Payment Processing | Payment details, address | Contractual Requirements |
| Fraud Prevention | IP, Device & Log Data | Legitimate Interest |
| KYC Verification | ID document, date of birth | Legal Obligation |
| Customer Support | Account & Transaction Information | Contractual Requirements |
| Promotional Offers | Gaming preferences, history | Consent |
If you do not wish to receive promotional communications, you can opt out at any time from your account settings.
Your information is stored on secure, internationally certified servers. pq999 follows a data minimization policy — we retain your data only for as long as it is needed.
After your account is closed and the applicable retention period has passed, all your personal data is permanently deleted — unless we are legally required to retain it.
Pq999 never sells your information. However, limited data may be shared with trusted third parties in specific circumstances:
Our agreements with third parties include strict confidentiality obligations. They may not use your data for any purpose beyond what pq999 has authorized.
Pq999 uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your browser or device.
You can disable non-essential cookies through your browser settings, though some features may become limited. On the mobile app, cookie preferences can be managed from the app's privacy menu.
Pq999 protects your data with industry-leading technology. Our security team monitors systems 24/7.
As a pq999 member, you have important rights regarding your personal information. We respect those rights and are here to help you exercise them.
You can request to see what information we hold about you.
You may request corrections to any inaccurate information.
You can request deletion of your data under certain circumstances.
You can request that we stop using your data for specific purposes.
You can download a copy of your data.
You may opt out of marketing communications at any time.
To exercise these rights, please contact our support team. We aim to respond within 30 business days.
Pq999 strictly prohibits registration and participation by anyone under 18. We do not knowingly collect information from minors.
Pq999 may update this Privacy Policy as needed. We will notify you by email or through the platform before any significant changes take effect.
Continued use of the platform after a policy change constitutes acceptance of the updated policy. If you do not agree to the new terms, you have the right to close your account.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.
We respond to all privacy requests within 30 business days. If a matter requires more time, we will keep you updated.
We earn your trust through internationally recognized technology and transparent policies.
All your data is protected with AES-256 encryption — the same standard used by banks and government institutions.
Pq999 never sells your personal information. Your data exists only to serve you.
We operate under an international gaming license. Our data protection practices are regularly audited by our regulatory authority.
View, correct, or delete your data — we respect all your rights and make them easy to exercise.
Add an extra layer of security to your account with 2FA. Keep unauthorized access out — effortlessly.
Our Bengali-speaking support team is available around the clock for any privacy-related questions.