Gaming should be fun, not stressful. pq999 believes every player's wellbeing and safety comes first. Following our responsible gaming guidelines keeps your experience enjoyable and in control.
Responsible gaming means treating gaming as a controlled form of entertainment — not as a source of income or an escape from problems. At pq999, we want every member to play in a healthy state of mind, without harming their family life or professional responsibilities.
Many people in Bangladesh start gaming casually, but over time their spending and hours can quietly add up. To prevent this, pq999 provides a range of responsible gaming tools and guidelines.
Remember — there's no guarantee you'll recover money lost through gaming. Only bet what you can afford to lose. Have fun, but stay within your limits.
The most effective approach to responsible gaming is setting your own limits in advance. In your pq999 account settings, you can easily configure the following limits:
| Limit type | Description | When changes take effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly maximum deposit limit | Takes effect immediately |
| Bet limits | Maximum bet amount per round | Takes effect immediately |
| Loss limit | Maximum loss limit over a set period | Takes effect immediately |
| Session time limit | Maximum continuous gaming session duration | From the next session |
| Cooling-Off | 1 to 90-day break | Immediate and cannot be increased |
| Self-exclusion | 6 months to permanent account closure | Immediate and irreversible |
It is not always easy to tell when gaming is getting out of control. Watch out for these warning signs:
Placing bigger bets to recover lost money
Lying to family or friends about your gaming
Gaming with borrowed money beyond your set budget
Feeling restless or irritable when not gaming
Neglecting work, studies, or family responsibilities to spend time gaming
Repeatedly trying to cut back on gaming but failing each time
Gaming is affecting your sleep, eating, or daily health
Family or loved ones have expressed concern about your gaming
Ask yourself the questions below. If you answer "Yes" to more than three, it may be time to seek help.
Have you spent more than your planned gaming budget in the past month?
Have you tried to stop gaming but found yourself unable to?
Do you feel restless or irritable when you are not gaming?
Have you been placing bigger bets to try to win back what you've lost?
Have you been hiding your gaming from family or friends?
Has gaming had a negative impact on your work, studies, or relationships?
Have you taken on debt or dipped into savings to fund your gaming?
We believe technology can be a powerful tool for responsible gaming. pq999 puts these effective tools in your hands:
A notification appears on your gaming screen at regular intervals — reminding you how long you've been playing and how much you've won or lost. This feature can be enabled from your account settings.
You can view your complete gaming history, deposit, and withdrawal records at any time. This helps you keep track of your own spending.
Responsible gaming is not just about knowing the rules — it is about building good habits. Follow these steps to keep gaming fun at all times:
Decide how much you are willing to spend before you start. Once you have lost that amount, stop — never chase your losses.
Decide how long you'll play before each session. Set an alarm on your phone or use pq999's session timer.
Stop and celebrate after a big win. Continuing to play right after a win often puts everything you've gained at risk.
Do not let gaming be your only pastime. Reading, sports, spending time with friends — building these habits helps prevent gaming addiction.
Avoid gaming when you're angry, sad, or frustrated. Your judgment suffers in those states, and you're more likely to lose more than you intended.
Drugs and alcohol impair your judgment. Avoid gaming when you're under their influence.
Letting a family member or trusted friend know about your gaming habits creates accountability and helps identify problems early.
If you feel gaming is having a negative impact on your life, seeking help is not a sign of weakness — it takes courage. Support is available through the following:
Live chat support is available 24/7. Our team is ready to help with any responsible gaming questions you may have.
See a mental health professional or addiction counsellor. Professional help is the most effective option.
Let someone you trust know how you're doing. Support from the people close to you plays a major role in recovery.
Contact pq999 Support to activate self-exclusion on your account. We will take immediate action.
We do not just follow rules — we actively work to protect your wellbeing.
A strict age verification process at registration ensures that only users aged 18+ can access pq999.
View your deposits, bets, and losses in real time. Transparency is the foundation of healthy gaming.
Pop-up notifications at set intervals remind you how long you've been playing and where you stand.
You can self-lock your account for anywhere from 6 months to permanently. This decision takes effect immediately and cannot be reversed.
Our support team is specially trained in responsible gaming. You will receive help without judgment.
Responsible gaming tips and information are shared regularly on the platform. Awareness is the first step to staying safe.